What does this guidance cover?
The guidance offers principles to follow when procuring, designing, manufacturing or installing public EV charge points. Even small changes to designs can make a big difference to accessibility.
It covers signage and information, the built environment, and the process of charging an electric vehicle, including a range of:
Charging point locations
We have considered on-street charging as well as charging at car parks, supermarkets, motorway service stations and forecourts.
Our guidance covers both fast and rapid charging units. See our page on charging speeds and connectors for details.
Our design guidance has been directly informed by the views and experiences of people with a wide range of accessibility needs, including those relating to mobility, strength, stamina, and dexterity – and by people using a range of mobility aids including walking sticks, crutches, walking frames and wheelchairs.
Our design guidance is based on charging for all types of journeys, from local trips to journeys of several hundred miles.
What is not included in the guidance?
The ultimate “accessible” charging point design
Instead, we offer clear design principles to improve the accessibility of current and future public charging, based on our in-depth research work with disabled people (see How we developed the design guidance for more information).
Every part of the new standard (PAS 1899:2022)
We provide practical approaches to accessible public charging based on direct evidence from disabled people and those close to them, but we do not provide exhaustive commentary on PAS 1899:2022 (opens in a new window).
Specific dimensions for parking spaces and charging units
PAS 1899:2022 (opens in a new window) provides dimensions for these, but we aim to show you, with real life examples, the difference you can make if you provide “enough space” and features at “the right height”.
How to allocate accessible charging spaces
The required provision of accessible charging spaces, including how many are dedicated disabled parking spaces, falls within the remit of OZEV (opens in a new window) (the UK Government’s Office for Zero Emission Vehicles).
This guidance covers accessibility issues around public EV charging, but some of the findings will be relevant to the design and installation of home chargers.
Wireless charging (where a vehicle is parked over a charging pad in the ground, instead of plugging it in) has significant potential to make public charging more accessible. However, wireless charging is not yet widely available and is unlikely to replace public wired charging altogether, so standard wired charging must be made more accessible for disabled people.
The design of electric vehicles
Our work has focussed on the design of the charging elements only and not on the design of the vehicles themselves.
The design of charging apps
Suggested content for apps on smartphones or on EV dashboards is mentioned briefly in our page on information about charging points, but we do not give guidance on app design.
Take a look at our suggestions for making public EV charging more accessible