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Connectors sit at the heart of any charging process that requires a cable.

Connectors on tethered cables

Tethered cables attached to rapid charging units can be heavy and hard to manage, but good connector design can help.

Provide a handle that can be held in different ways, using one or two hands without relying on strength or dexterity.

The connector needs to be removed from and returned to the charging unit easily, without the need for precise hand actions, and also inserted into and pulled out of the charging socket on the vehicle.

The user may also need to move the connector some distance between the charging unit and the vehicle, so make this easy to hold.

Connectors on untethered cables

Where a user needs to provide their own cable, the connectors at both ends of the charging cable should be easy to use.

Consider providing a handle on each connector to help hold, carry, insert and remove the connector. Make sure the handle can he held in different ways, using one or two hands, and can be inserted or removed without relying on strength or dexterity.

If the connectors on the ends of the cable look similar, think about labelling them clearly to save the user time.

Close-up video of an EV connector being inserted into a socket. A small square window on the top of the connector turns from red to green as the connector is pushed in to show that the connector is fully inserted.

Consider giving feedback to the user so they can be sure that the connector is fully pushed into the charging unit.