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Case studies

These case studies have been drawn together from first-hand accounts that were shared with us by disabled drivers and passengers, and those close to them. Each story is made up of insights from several individuals, to share as much of our research as possible and to illustrate the impact of good and bad design on real people.

Explore people’s stories below.

A holiday in Scotland

Maya is on the motorway with her daughter and grandson

A conference in Belfast

Siobhan is staying at a hotel the night before a conference

On the way home

Ella is on her way home from work

A day at college

Kwame has a course assessment at college

The weekly supermarket shop

Huw is doing the weekly supermarket shop with his teenage daughter

A wedding at the town hall

Rav is attending his friend’s wedding at the local town hall